Splunk Health Checks

Splunk Health Checks

Many organizations are sold on Splunk being deployed, and – whallah! – magic happens. Splunk offers immediate time-to-value, generating meaningful operational insights which easily justify the software’s purchase. However, Splunk, like any enterprise level platform, requires proper administration.

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We see at least three common scenarios that hinder proper Splunk administration within organizations:

  • In mid-sized enterprises, system administrators wear multiple hats and are responsible for the administration of many different tools. With only so many hours in the day, it’s very easy to get behind on Splunk administration. A common refrain that we hear from Splunk administrators at customers is “when I find the time”; they know that Splunk needs some of their time and attention, but that time in many cases never comes as admins are off fighting other battles.
  • An organization had a more-than-capable Splunk administrator caring for their system, but that employee moved on to another organization. The company was left without proper in-house Splunk expertise and over time, administration of the platform got away from them.
  • A company’s Splunk instance was improperly architected and deployed to begin with, by either an employee or consultant that was not adept with Splunk.

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Over time, an improperly administered Splunk environment can lead to several major issues:

Slow search times / search inefficiencies

  • Splunk users may be writing inefficient queries that are more intensive on server resources, or your Splunk environment may have originally been architected based upon a certain number of users, and that Splunk user count has grown.  Users start complaining about slow or even timed-out searches.

Unnecessary hardware and software purchases

  • Companies may “throw money at” additional hardware, including buying extra servers (or leasing additional infrastructure from a Cloud provider such as AWS) but in many cases the Splunk environment is not under-spec’d, but rather, improperly configured.

Under-scoped servers

  • Conversely, there may actually be issues with Splunk’s own environment, including not enough CPU usage

Erroneous data analysis

  • Garbage in, garbage out: Polluted, incomplete or misinterpreted data leads to false positives or missed insights, which drive improper or potentially harmful business decisions.

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The root cause that is common across all these scenarios, is lack of proper Splunk administration.

The good news is that all of these issues are fixable with the proper Splunk expertise. Aditum’s Splunk Health Check will examine your Splunk architecture, including reviews of indexers, search heads and apps, optimize your environment, and share final recommendations and documentation, so that you can continue to realize the most value out of Splunk.

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